File this under “Not Surprising” – David Greenfield and Osterman Research released a messaging cost analysis study on small to medium enterprise (SME) purchasing decisions.
SMEs Pay Double for Messaging by ZDNet‘s Dave Greenfield — If the costs of running your own messaging server seems like they’re getting out of hand then you’re not alone. In a report that Strategic Technology Analytics just co-authored with Osterman Research, mid-size companies are spending twice as much per messaging seat than large organizations. The report “Enterprise Messaging Server Trends” looks at the purchasing habits [...]
With flat or declining budgets, SME IT departments are under increasing stress trying to serve essential infrastructure functions to their constituent users. The SME’s can least afford economic scenarios that work against their technology budgets.
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Increasingly, SME IT departments are adopting hosted services to solve basic IT pain points so that IT can focus on “more value add” projects that contribute to the enterprises’ healthy growth.