Archive for October, 2007

News.com: The new e-discovery burden

Eric Sinrod, a partner at Duane Morris and columnist about technology and legal issues, wrote in his recent News.com post some of his thoughts on the one-year anniversary of the Federal Rules of Civil Procedure (FRCP) amendments. I wanted to highlight one statement about the onerous burden FRCP puts on mid-size organizations:

… Parties in a lawsuit can now demand from each other word processing documents, e-mails, voice mail and instant messages, blogs, backup tapes and database files. [...] Failure to comply with these sundry electronic production obligations can lead to serious sanctions, sometimes to the tune of millions of dollars.

Our #1 goal is to provide our customers with the most cost-effective archive solution possible. Meeting compliance and storage resource management goals should not be a “budget busting” expenditure.

Developer Power

A hearty shout of thanks and appreciation to the Sonian engineering team.

Our smart, industrious engineers are working some code magic with our new release.

Jeff, Dick, Tim, Bira, Efren, Pravin, Shivika, Max, Roberto, and Anders.

Keep up the good work! We really appreciate your hard work.

Fuzzy Math? DIY Archive versus Hosted

David Berlind posted an excellent article on his ZDNet blog about Google’s $50/yr all-in-one communications and collaboration platform, and how estimating costs for running your own messaging server is hard to determine. It’s definitely an exercise in “fuzzy math.”

Does payback on email alone make Google Apps’ $50/yr. worth it? (Docs, etc? That’s icing) by ZDNet‘s David Berlind — Whenever I talk about doing something crazy like using Google Apps instead of other office suites, a conversation that’s usually driven by my beliefs about computing in the cloud, there are some number of ZDNet readers that chalk it off to insanity or a momentary lapse of reason. Or, maybe I forgot to take [...]

Sonian is proving that operating your own archive in your own data center is more expensive and distracting than using a best of breed hosted provider. That’s because we can offer low (less than $5) fixed pricing per user per month with unlimited storage.

Our data center partners, software design and distributed architecture provides the reliability and security you desire for all your digital assets. Sometimes the Do it Yourself approach is best, but in the archiving case, where storage management and personnel costs are always rising, we can do a better job for you for less cost that you can with a “Do it Yourself” approach.

The Last Lone Inventor Returns


Today I met with a friend to talk about a few topics: Our progress at Sonian; our mutual passion for carrier-grade service architectures; and his new start up which is building a very interesting hardware/software VoIP offering for the consumer and SOHO market.

I was intrigued how a relatively small team of bright engineers and creative marketers was going to design, build, distribute and support a consumer focused VoIP product in less than eighteen months. The answer I found out is there is a whole world of best of breed outsource manufacturing, supply chain management and technical support services available to start ups who want to build the next great device. And for which no factories have to be built, warehouses maintained, or support centers staffed to launch the product. Building and distributing a hardware device no longer requires the resources of a GE or Dell.

Which leads me to the title of this post and the reason for writing. Evan Schwartz, in his book The Last Lone Inventor, which is the fascinating story about Philo T. Farnsworth and the invention of television, tells the tale of a genius inventor who figured out how to make television work when all the other parallel efforts by others to create TV were failing. Ultimately RCA squashed the genius and stole the patents, and during this era (1940′s) we can see a shift in where innovation was originating. It was no longer economically feasible for a “lone inventor” to create anything substantial. The future innovations would be developed by engineers working in big corporate laboratories.

Well times our changing. It’s now possible for the solo or small team innovator to create great things by leveraging the resources of specialized business that have figured out how to make money basically “taking care of the details” and nuances of building electronics.

Amazon Web Services is the Internet’s version of this same concept. Amazon has figured out there is great potential in being the “factory” to co-create the next wave of Internet innovations.

Practical Lessons: How to avoid costly email archiving mistakes

Byte and Switch posted an informative article The Biggest Email Archiving Errors that offers some practical advice on email archive issues.

The number one issue discussed is “Storing too much information”

A frequent problem involves the storage of what some sources call “bacn,” or email that’s not personal but isn’t spam, either. Examples include newsletters, advertisements from companies with relationships to the sendee, various HR emails, and so forth.

The answer to bacn may be the same as the answer to spam, which is filtering. Several service providers claim to offer solutions, including Zantaz (now Autonomy), Fortiva, and MessageGate. According to MessageGate, 10 percent to 30 percent of email is bacn that winds up clogging the inbox and negatively impacting search results.

Filtering is a wonderful idea, if only the technology was mature enough to guarantee that a critical email that should be archived does in fact get saved. There are too many conditions where a “smart” filter can’t decide conclusively whether an email is “bacn” or not, and the resulting queues that require too much human oversight add an additional burden to IT departments that already have too many projects to manage.

Sonian believes effective email archiving shouldn’t be difficult or expensive. Our goal is to provide a cost-effective, secure, reliable hosted platform to archive every message for as long as required. Our infinite archive storage system is designed from the ground-up to operate with this philosophy. We provide easy to use search capabilities that work fast regardless of how many messages are stored. And our pricing includes unlimited storage.

Archiving requires a defensive position mindset. When you’re playing defense, as is the case when you are the IT department dealing with auditors and the legal profession, you can’t afford to slip up even once. Archive everything, and use smart search technology to find exactly what you need.

Sonian uses smart filtering technology to streamline search results rather than keeping an important email from being archived at all.

Mass High Tech Profiles Sonian

George Nichols and I are profiled in this week’s (10/1/07) online and print edition of Mass High Tech. Many thanks to Mass High Tech editors for inviting us to share the Sonian story with them. Onward and upward!